Reviews
See What Our Customers Are Saying
Thank you very much. We called in the evening and they came on time the next day. They helped us solve the problem seriously. Friendly staff and enthusiastic attitude.
I had an outbreak of roaches in my Airbnb house. Prevail came out three times and I haven't seen any roaches since.
Very professional number one. Josh answered every question I asked him without hesitation. He knows his job and he’s very confident about his job. Very punctual and will keep in contact with you about service being done. He didn’t make any broken promises, he came out and did the job he told he was gonna do three days prior. I would highly recommend Prevail Pest Control to any and everyone who needs an exterminator.
Jeff did a fantastic job. I highly recommend your service!!!
Arrived on time and sent messages ahead of time to let me know when they would be there. Josh was very personable and worked quickly and efficiently to treat our home inside and out. Very knowledgeable about the different treatments applied and explained each step. Great experience. Will definitely use them again!
Absolutely excellent service. I'm moving in a home that was infested with fleas. Jeff cleared that problem immediately. So thankful I can move in without worry all thanks to prevail.
Prevail done a great job in the services that we were needing. I am very thankful and blessed to have called them. Mr Hammond was excellent.
Exceptional Customer Service, as always. Josh is always on-time, polite, personable and very professional. Josh alway goes the "extra mile" to ensure my satisfaction with the treatment service. I have yet to see insects inside my home. This type of service is what will keep me with Prevail Pest Control for the long haul. 5 Stars!
Jeffrey is the gentlemen that comes spray my home from Prevail. I have had several other companies do pest service and by far these are the best. Not only do they provide a military discount, but they are courteous, professional, and communicate any issues, concerns, and upcoming service appts. Keep up the great work.
Very friendly! Always does an awesome job! They go above and beyond!
Josh, Called me and came out earlier than scheduled. He was professional and courteous. He went far and above what was expected. This was a great experience and I would recommend this company and Josh especially to anyone and everyone!
The service has been great Thank you for taking care the German Roaches.
Joshua is a great example of how service providers should follow. Timely, efficient and a great communicator on arrival times.
Love prevail! Always professional!
Excellent customer service. Great protection! Another vender came to our door and offered to do the job for less, we said we would not consider changing. We are that happy with Prevail!
Amazing company. They came out quickly and solved the problem. Honest and reliable!
Very Professional. Great communication and friendly Service. Highly recommended.
I heard of the company on the local Christian radio station, they arrived exactly as they stated. They (Josh) looked over the issue and completed the service. There was no up sales no bad mouthing trying to make the situation worse just a professional employee doing a great job. We WILL use them again. Highly recommended.
Showed up same day I called and on time. Wonderful.
Excellent service as always! Josh got rid of the ant problem and we are doing great!
Thank you Joshua for your excellent service!! We appreciate all you do to keep our home pest free! We are especially grateful for you for killing that deadly snake you found in our yard!! Excellent company and outstanding service!
Let’s talk about it. So I get quotes. Owning a home is expensive and a huge undertaking regardless of what you can and can’t do. Some things you can deal with on your own. However folks termite treatment is a 100% let the professionals handle it situation. That being said THANK GOD for this company. They came out and gave me a quote along with 4 other company’s. I honestly didn’t expect to go with them. I guess I thought they would be the most expensive. The work sounded extreme and excessive and I was so stressed because I had attempted a moment of diy termite control only to realize I had failed miserably. The fact is getting rid of these monsters is excessive work but my guy who quoted me broke it down in understanding for me which I really appreciated. When you start talking over $1000 to handle issues I need explanation. He told me the requirements to do the job and that he might even be out on this task depending on when I would be scheduled. I was a little shocked. So he’s not only a good representative of the company in professionalism and honesty he’s also speaking from a laborer position who isn’t afraid to get in and get his hands dirty. This comforted me because that means this person knows what he’s speaking about and made me feel at ease with the fact this isn’t their first pest control call ;D. He told me he would run it by the boss and bring me a quote. I thought he would send it via email lol nope then I see him coming back around the house on the phone double checking the scene with the boss and tape measure again to make sure I was given the most realistic and competitive quote available. That made me feel good because it also showed it’s a team communicating time and ease regarding the job. Turns out for termite killing an exact amount of chemical is placed EVERY FOOT. I know when it comes to pulling dirt from beside a house that sounds like light work but for those of use that have turned half a lawn into something concrete means drilling and patching and and and….. ANDDDD Prevail did it alll for the lowest price I was quoted without any fuss on my end. The contract even stated I didn’t have to be home. I was worried about pipes and damage and they lovingly laughed at my concerns. Mainly because for professionals they knew exactly what they were doing and what the protocol was about it. I’m so happy I had Prevail come treat my home before termites ate more of my house. I’m thrilled with their attention to detail regarding my situation, their professionalism and their timely response both giving a quote and coming for the job itself. I can’t speak enough for them. And I really appreciate the guys that came out on a hot day to sweat through the humidity of a summer morning and lunch trenching a drilling and patching concrete to kill bugs. A++ business.
Prevail Pest Control is the best. 1st class all the way. Exceed our expectations every service visit. Jeff, you're the man! Thanks for all you do.
Very professional. Would recommend to anyone needing pest control! Thanks Prevail.
I have used Prevail Pest Control for over 20 years. The service is awesome, the staff are amazingly knowledgeable and friendly, and the treatments work!! I’d give 100 stars if I could!
It was a great experience! Prevail is by far the best in town and that’s why I’ve been using them over a decade. Highly recommend.
Very professional, respectful and communication is always at the top of their game. Gives plenty of notice before arriving, asks questions about what you have going on and answers any questions you might have. They give you a break down of what they did and are very respectful of your home and belongings.
Amazing customer service! Would recommend to anyone! Love locally owned businesses.
These guys are the BEST! Very professional and responsive. After All Good sold out to Active Pest Control, I knew I had to get a different service. Prevail is local, people answer the phone, no strong arm sales tactics and the price is right, too. I should've switched 2 years ago. Cate M.
Excellent service. Knew exactly what problems I had and was able to take care of them. Friendly and professional exterminator.
We were very pleased with how you placed bait in each box, thank you.
The man that comes out is very knowledgeable, friendly, and always makes sure everything is done. Prevail is excellent and has taken care of our problem. I’ve tried other companies and none have worked. They get the job done.
Jeffery is a outstanding young man and is always so nice and informative. Great job sir, thanks for everything.
Update on previous review: Hammond & wife have been out to survey damage in flower beds and have more than made up for damage caused: they brought replacement plants & even repaired & brought back to life previously mentioned flamingo (which in itself is quite remarkable). Will certainly continue to use their services.
Robert was great!
Excellent service as always. Thank you.
My experience with them has been amazing they are extremely professional, and do a great job. The technician Joshua is very knowledgeable, polite, prompt and very good at explaining everything. Over all I'm very satisfied with this company and the service they provide.
They did a great job. The technician was very informative and did a thorough job. They showed up early and the price was very reasonable. Highly recommended.
I was privileged to have Prevail Pest Control come to my home today “as scheduled “ and treat my small roach problem, that I recently inherited. Joshua was the technician that provided the service. He was very, very Professional and well knowledgeable about his work. Every room, closet, baseboard and Garage was checked for those pest. I was very impressed with his service and would recommend Prevail Pest control to everyone I know that’s in need of this service. Thanks again to Joshua and the Owner of the company he represents. Great Job!
Not only do they come out and take care of business, they educate you in the process too.
My experience with your company has been exceptional. Courtesy and professional and knowledgeable. It is with sad regret that I will no longer be needing your services as we are moving out of state. Thank you for all your wonderful services. Recommend you to all I know.
Thank You Prevail Pest Control for being the BEST Family owned and operated Pest Control Service. When we moved to this area, our home was under contract with another service and this "Don't like Spiders, Ants or any Crawling creatures" gal started looking for a pest control company that would work with us. Well God heard me and as I was listening to The Way station, I heard their Prevail Commercial. I called, they came and even when after they have treated around my home, and I see a spider, they are back out and treating again. They even came out when we were so concerned about termites because our community clubhouse was infested with them. They inspected, told us what they could do and how much it would cost. They are so reasonable on pricing and I can't say enough of how friendly and wonderful the whole team are. The office staff is so great to help when you have a question about your invoice. I highly recommend Prevail Pest Control!
Excellent business!
As a Property Manager, I know that pest control services are not only important but an imperative part of the success of a community. We have tried multiple companies and have finally found the BEST in Prevail! Our technician, Josh, is thorough, knowledgeable and responsive. Just renewed for another 12 months and am looking forward to a pest-free future thanks to Hammond and Josh!
Great family owned business. I LOVE them!
Quality service, knowledgeable technicians, timely when needing problems resolved.
We have been with Prevail for years, they have always been affordable and GREAT! Great customer service, great communication, Josh, our service tech, is always friendly and patient with any of my questions. Thanks Prevail!
Done us a good job on the issue we had. I would not use any other company and I will continue to use them. The whole crew are the best and all of them are so very friendly and easy to work with.
Prevail does a great job. Would recommend them to everyone.
I am very pleased with my service.
Great!
Once again Prevail Pest Control has come to our rescue! We had water damage to our floor and found carpenter ants in the wall. Jeffrey with prevail came over and found the ants under the house and is coming back in a few weeks to repeat the application to the mound! Thanks for your excellent service!
No bugs since began using Prevail! Very thorough job and responds immediately if you have a problem.
Better then any other pest control I've ever used.
Josh did a great job! Very thorough. He cares about doing a good job and it shows!
Cassandra Carmack and Cory Purvis recommended Joshua of Prevail Pest Control to me. Mr. Joshua did the service for me, and was professional and patient with my questions and conversation. I had never had a bug problem in the 5 years at living in our house. Joshua explained specifically how we could have developed an infestation without our knowledge, and that made me feel better internally. He described what processes he was using and was very thorough with the explanation. I waited a while before sending my very satisfactory response, to see how the pest control process worked initially. It has been just as was explained. The roaches are dying out and my kitchen is getting clear of the infestation. I will recommend Prevail to others who inquire.
I have known the owner of Prevail for years and they are a company that definitely knows how to take care of any and all pest problems. Jeffrey Daniels was my service tech and he was very courteous, knowledgeable, professional, and so thorough with providing the service I needed for pest control. He honestly went above and beyond!!! I highly recommend them as they are every bit a 5 star company.
I recently moved into a condo on Saint Simons Island that had an active issue. I contacted Prevail Pest Control after the company that our HOA uses failed to provide results. Prevail Pest Control went above and beyond and was very thorough, pulling appliances, treating cabinets, and overall courteous and professional. The other company never did any of that. The level of professionalism and knowledge greatly exceeded my expectations. Will continue using them and will recommend them for sure!
Great, they always are in contact with me in order to have the best attention.
We have use other services in the past, but prevail has been the best so far, they have went above and beyond to help us! The hospitality is AMAZING not only from our normal guy that comes but the owner also. I have enjoyed having this company and I appreciate everything you have done and continue to do! THANK YOU SO MUCH!
The technician just did our inspection today and was very thorough and easy to communicate with. This company does such a great job and I'm pleased to write a review today.
Joshua is the by the far the nicest and kindest and most knowledgeable person I have ever had the pleasure of working with! He is always willing to help and offer advice about dealing with the creepy crawlers of the world.
Five stars all the way around! Joshua was so professional and a wealth of knowledge! We will definitely be using them at our other properties in the future!
My Prevail technician is consistently professional and offers a personalized experience in treating my critter issues. He guides me to understand what I can do to aid, like making adjustments to my sprinkler system zones and timer. Sometimes your technician might bring you gifts from the company…like honey 🍯 (of which I have run out…hint, hint)! Final Note: The technicians wear particular clothing or uniforms that endorse their affiliation with the company & promote a sort of assurance or trust, I guess.
We had a great first time experience with Joshua today! He was knowledgeable & very thorough. We highly recommend this company & Joshua for their great work and friendly service. Looking forward to our future scheduled appointments!
The technician was very informative, and answered all my questions had a very pleasant demeanor will use them for any pest control I need in the future I highly recommend.
Nothing but good things to say about these guys. My technician was prompt and professional, knew what he was talking about, and was very thorough. The prices are very reasonable and competitive as well. I would definitely recommend them to anyone!
Jeffrey was on time (a little early actually). He phoned us about 15 minutes before he arrived. He didn't mind us following him around to learn how he changes the poison in the termite dispensers. He was super polite and very helpful, as I had lots of questions. I found him to be extremely knowledgeable on numerous kinds of pests and I learned a lot from him. He's just a fine outstanding young man. I'm sure his parents, family, and his boss are very proud of him. Hard worker and extremely competent. Loved meeting him! Because of that, I'd recommend Prevail to anyone.
This company is every bit 5 star! I have used Prevail for years, with no issues and not one complaint. I must brag on them as well, the response time to change an appointment or make a request is exceptional. I honestly forget that I have a pest control company sometimes, that's how easy and effective their business is. ☺️ Thanks for years of service Prevail!
These guys are the BEST! I have used Prevail Pest Control for so many years, 15+ years, at three different houses, they always moved with me. Always come promptly if a have a pest problem. i highly recommend them.
Joshua is professional, knowledgeable, honest, and responsive. We appreciate their service.
Josh is very professional and did a good. He very polite and informative.
The owner Hammond and my service tech Josh came to my home to find and eradicate flying carpenter ants which were swarming and getting into my home. They were diligent, professional, took the necessary time to solve this probable and kept checking in with me. I can’t say enough positive things about Prevail Pest Control they are the best!
This is 100% amazing and the techs treat you just like family They do a great job. The place we bought was infected with bugs. They come in and in no time the bugs was gone. I would definitely recommend them for all your bug needs.
The man that sprayed was great.
These guys are great! I've been using them for about a year now. They cleared up a horrible infestation that my prior company could not. Reasonably priced too.
Jeffrey Daniels did our pest control service on July 10, 2023, and he was great. This young man explained the service we got and other services we might want. He was very informative and answered all our questions. i look forward to doing business with Prevail for years to come. i will be recommending Prevail to my friends and neighbors.
We have used Prevail Pest Control in Brunswick Georgia for two years and are very pleased with their professionalism and service. Jeff Daniels is very thorough with his inspections and has kept our home free from pests with an easy to deal with attitude.
Josh was on time, friendly and professional. We are very satisfied.
We have used Prevail Pest Control for many years. They are professional, prompt and care about their customers. If you have a situation that needs immediate attention they will be there. They go out of their way to make sure you home is pest-free and are always available.
Longtime customer.
Very good professional service. Highly recommend.
Very prompt and knowledgeable! Very concerned about my pet's health. Excellent interaction and professional.
Great personnel. Friendly, courteous, and thorough!
Their customer service is awesome and their service is very effective.
Great company, professional and great service. came out quickly to assess and treat.
I think Jefrey was very professional and did a good job.
Hammond went above and beyond I would highly recommend Prevail!!
He did a great job explaining everything.
Best pest control service! Love the staff because they are always ready to help with any questions or concerns . Gave my neighbors their card information and hopefully soon we will be a Prevail community.
Josh did a very good job. Very polite and nice. He called ahead to let us know he was on the way. We thought he did a very thorough job. Hammond explained the payment plan and Josh explained it again. He asked if we had any questions. So far we are very happy with Prevail.
First off let me just say that I have No more pest in my home. The service was excellent and they came out a few more times within the month to make sure that the infestation was under control. Thanks for great customer service as well!
So quick to respond and very thorough. Thank you.
Very professional, came out timely and remediated our issue. Highly recommended!
I love Josh and his professionalism!
Keeping bugs under control.
I will never use an other Pest Control Service. They are the best! Try them for yourself and I think you will agree.